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Covid-19 Response

Partnering with leading surgical smoke evacuation capital & consumables, surgical instruments, bariatric products, chemistries, patient positioning devices and other latest medical device technologies.

Big Green Surgical is committed to the safety of all employees, their families, its customers and our suppliers.  Over the past 10 weeks we have adapted to a new way of living and working.  We at Big Green have implemented strategies and activities to safeguard staff, operations and business activities.

Early on a Management Committee was initiated to adjust both Big Green Surgical’s COVID-19 response approach in line with the local Government and Diploma PLC guidelines.  The following measures were undertaken to protect the employees and to ensure the continuity of business:


  • Regular updates and Guidelines on Coronavirus were distributed to all employees by senior management, based on Australian Federal and State Government Guidelines and the New Zealand Government and DIPLOMA PLC Guidelines,

  • All non-critical travel was postponed,

  • Additional hygiene processes were introduced at offices to minimise the potential COVID-19 spread,

  • The Business Continuity Plan was developed which included discussions with Tender Contract Managers, supply chain partners, freight forwarders and road engagement and road freight line companies,

  • A clear plan was raised for employees who were to remain at the offices for critical business reasons, including social distancing,

  • The warehouse has split shifts,

  • COVID-19 safety Guidelines were introduced at the Safety meetings,

  • Big Green reminded employees of the Mental Health programs already in place and provided additional organisations’ names for assistance,

  • Employees were reminded that if they were unwell, they should work from home, take time off and if necessary be tested for COVID-19.


We have continued with support for our customers via virtual product in-services and training.

Big Green values your business and it is our commitment to keep our customers informed as we commence our return to normal working arrangements.  In preparation for the return to normal working arrangements Big Green Surgical is implementing the following:


  • Funding Flu injections for all staff

  • Undergoing COVID-19 training for all employees

  • Providing PPE and hygiene products for field employees


Please link to the Johnny Thompson, Chief Executive Office of Diploma PLC as he thanks all those in the front line -

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