Trade-In Process
Follow these steps to redeem your cashback from trading in your current iQ™/iQ+™ probe for an iQ3™.
Visit the Trade-In Offer product page. Enter the serial number of your current iQ™ or iQ+™ device before adding the offer to your cart.
Trade-in is only available for iQ3™ purchases.*
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Once full payment is received and your order is confirmed, we will submit your Trade-In request to Butterfly. Your new iQ3™ will be shipped along with a return bag and instructions for returning your current device.
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Upon receiving your order, decontaminate your iQ™ or iQ+™ device and place it in the provided return bag. Include the completed return authority form. To view a full list of approved cleaning and disinfection products click here.
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Once we receive your returned device and all completed forms, your cashback will be processed and refunded to the card used for your original purchase.
NOTE: For your iQ™ or iQ+™ device to be eligible for the iQ3™ trade-in offer you MUST have an existing software membership tied to the device.
$1,500 trade-in cashback applies when purchasing an iQ3™ with an Advanced Technology ‘One-Time’ Membership.
$1,100 trade-in cashback applies when purchasing an iQ3™ with an Advanced Technology Membership - Annual or Core Technology Membership - Annual.
If you have any questions you can contact our customer service team using the link below.
* Terms and Conditions
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This offer is exclusively available to healthcare professionals in Australia and New Zealand.
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You must provide the serial number of your trade-in device and your Butterfly Cloud ID or original account email at the time of purchase.
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Cashback will be processed once the trade-in probe is received, decontaminated, and returned within 30 days of receiving your new iQ3™.
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$1,500 trade-in cashback applies when purchasing an iQ3™ with an Advanced Technology ‘One-Time’ Membership.
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$1,100 trade-in cashback applies when purchasing an iQ3™ with an Advanced Technology Membership - Annual or Core Technology Membership - Annual.
For prescription use only. Butterfly iQ+™ and iQ3™ are portable ultrasound systems designed for external ultrasound imaging. Read the User Manual for warnings, precautions and/or contraindications.
THESE PRODUCTS ARE NOT AVAILABLE FOR PURCHASE BY THE GENERAL PUBLIC. Healthcare Professional status must be verifiable before we process your purchase.